Service & Support from Digital Marketing Concepts
From concept design and component installation to content creation and updates, you have found your partner in digital advertising. Whether you need a digital player, the screens, electrical service, graphics created, an overall plan or someone to brainstorm with... WE CAN HELP!
How does the process work:
System Design - We will work with your architect, designer, ad agency, or project manager. Maybe your facility is a concept on paper or is 20 years old and in need of updating. We excel at designing a solution just for you. While other companies sell a box or just design pretty images, we have electrical engineers, programmers and technicians on staff. We will design a solution and guarantee that it works as described.
Installation - You don't have to worry. Since we've designed all the pieces there is no one better to put them together! Our technicians have years of installation experience. Again, we work with your design team through all phases of construction, from pre-wire to final installation and system startup.
Content Creation - Develop the promotions and messages displayed on your digital signage. Check out our gallery for some of the fine work our designers have created for several international companies.
Content Distribution - Remotely deliver newly created content to your displays, around the state or around the world.
Content Management - We keep your message fresh. With remote access we can change the message on your displays so that it never gets old, dull or fades into the background like the static images presented by your competitors.
Data Analytics - Great, you have embraced a new way to advertise, but is it working for you? How do you see results? Data analytics is very important and several options are available:
- Simple monthly log reports of when content played.
- Comprehensive reviews by accounting professionals using our reports and your POS system reports.
- Product / service sales charting of a specified time period before and after system implementation.
Other services we offer:
Custom Software Applications - Kiosks, motion detection, image capture, in-store traffic tracking, coupon printing, call center routing, real time data-driven messages and custom interfaces are just a few of the custom requests our team has handled. We do not force you into a one-size-fits-all solution. Contact us today to discuss your custom solution!
Training - Is your company large enough that it has its own content creation and IT departments? Do you employ an ad agency for your marketing? If so, we can provide training to your personnel to bring content management and distribution in-house. This training is available via day-long on-site visits by our Help Desk Personnel. Please contact us for pricing and scheduling information.
Help Desk - Our trainers are on call for clients who participated in the training offered above. Once we leave your site after training we are still available to smooth out the bumps and get your message out as quickly as possible. For most, our systems are a breeze and the training is all you need. Maybe it’s construction delays that prevent getting the system live in a timely manner. Our help desk is like a mini training available in one-hour blocks. If the Internet is available at your site we can even remotely log in to help.
